Last Updated: October 2025

At The Dwelling Haven, our mission is to deliver faith-filled resources that bring healing, encouragement, and spiritual growth right to your heart — instantly and conveniently.

Because all of our products are digital downloads, there is no physical shipping required. Please read this policy carefully to understand how your digital orders are processed and delivered.

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1. Digital Product Delivery

All products purchased through The Dwelling Haven are delivered electronically.
After your payment is successfully processed, you will receive:

• An instant download link on your order confirmation page.

• An email confirmation containing your digital files or download instructions.

Please check your inbox (and spam/junk folder) for this email shortly after purchase.

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2. Processing Time

Digital orders are delivered immediately after payment is confirmed.
If there are any issues with your order, please contact us at info@thedwellinghaven.com

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3. No Physical Shipping

We do not ship physical products.
All devotionals, prayer journals, planners, and scripture cards are digital files (such as PDF, PNG, or ZIP formats) designed for instant download and personal use.

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4. Accessing Your Files

Once your purchase is complete, you can download your files immediately from:

• The order confirmation page, or

• The download link in your confirmation email

We recommend saving your files to a secure device or cloud storage for future access.

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5. Troubleshooting Downloads

If you experience any trouble accessing your downloads, please:

1. Confirm your payment was successfully processed.

2. Check your email spam or promotions folder.

3. Contact us at info@thedwellinghaven.com

We’ll be happy to help you access your devotional resources as soon as possible.

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6. International Customers

Our digital products are available worldwide.
Currency conversions and processing times may vary depending on your payment provider or bank.

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7. Our Promise

At The Dwelling Haven, we strive to ensure every digital product is delivered smoothly and brings you peace, encouragement, and spiritual renewal. Your satisfaction and faith journey matter deeply to us.

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Contact Information

If you need help with your digital download or order, please reach out to us at:
📧 Email: thedwellingmusic@gmail.com

🌐 Website: www.thedwellinghaven.com